V-Speed will hold a live Crew Resource Management workshop on November 3rd at the 2015 Southeast Mine Safety and Health Conference. Details about the course are below and you may click here for more information and for links to register: https://www.southeastmineconf.org/pre-conference-seminar.php
Course Title: "Crew Resource Management: Actively Creating Safety through High-Performing Crews"
The mining industry often includes dangerous work. Crews tend to be exposed to hazards on a routine basis, which, if not mitigated properly could lead to serious consequences. Even systems that are designed to have safety “built in” can pose challenges for line crews and other workers because the very nature of the operational environment itself can include situations which may make it more likely for errors to be committed during work in demanding situations. So, miners, mining safety and health professionals, and other mining-related supervisors, managers, and leaders are faced with the challenges of mitigating hazards and helping crews stay as safe as feasible, while still helping to support the production mission of the organization. Even well designed systems can break down without exceptional crew performance systems designed to keep teams functioning at consistent peak levels, which includes actively engaging in safety during planning and execution. In their endeavors to help create and maintain levels of safety for operational crews, mine safety professionals must be equipped with the knowledge to help empower their operational crews to facilitate the safety mission. V-Speed’s Crew Resource Management (CRM) program provides the educational resources to coach safety professionals to facilitate the safety efforts of high-performing teams and to develop excellent leaders who can support a crew performance program as they strive to achieve consistent safety and production performance.
V-Speed’s CRM training addresses many of the challenges faced by mining crews head-on to provide actionable strategies. Some of the challenges faced by operational crews may include:
· High task loading in demanding environments, which may make it difficult to maintain focus and may make errors more likely
· Hazard exposure which could lead to injuries or fatalities
· Unplanned changes in work may introduce variability with work schedules and high-demand/high-tempo work combined with quick response situations may make it challenging to get the job done correctly and safely while under these pressures
· Precision work is required on a consistent basis, but without excellent leaders who can coordinate crew activities, motivate and inspire team members, and help crew-members feel empowered to solve problems performance may be more erratic
· In high-demand situations, mining teams and other front line operators must continue to work even under extremely hazardous conditions and in these situations previously undetected hazards may emerge, yet crews/teams may not have techniques to help them mitigate risks in time-sensitive situations
Without a solid and repeatable education, coaching, and implementation program to help crews learn these concepts, leadership and crew performance may be inconsistent.
V-Speed’s Crew Resource Management Training:
Developed from in-depth research and practical experience, this course combines elements of a military aviation crew performance system known as Crew Resource Management (CRM) with aspects of High-Reliability Organizing (HRO) theory and system safety concepts to create a comprehensive approach to crew safety performance training. This one-day workshop is broken into modules designed to work like an interlocking set of resources to help embed safety into operational crew performance, and to help crews and safety professionals actively plan, manage, and execute safety as they perform their work. Training Modules address the following subjects, which are critical to crew safety performance:
· Developing high functioning teams by empowering crew members and leaders at multiple levels
· Developing effective communication strategies and techniques to help minimize confusion and safety deficiencies, improve operational efficiency, and reduce errors
· Improving safety-related decision-making capabilities at multiple levels
· Job planning and ongoing status analysis for error detection, correction, and management
· Strategy and technique development to help maintain higher levels of Situational Awareness in demanding environments
· Strategies to help crews adapt and maintain resilience in high-risk environments
· Time-Sensitive Risk Management techniques to help safety professionals and line operational crews mitigate risks in time-compressed situations
· Empowering crews to be assertive, back each other up, and offer safer solutions when dangerous situations are observed
While the course content list is too expansive for this site, this one-day workshop includes benefits designed to help mine safety and health professionals, and mining crews and teams perform at higher levels, and this includes the development of exceptional leadership.
If you are a mine safety professional looking to help improve safety on the front lines, then this course may be for you. If you are an operations manager or leader looking for new ways to embed safety into operational activities to help achieve consistent production performance, this course may also be for you. If you are a mining crew leader or work on or with mining-related crews or teams this course will teach you methods to help actively create safety and operational performance as you and your teams carry out your daily work. Register today and get ready to take your teams to higher levels of performance!
During the workshop attendees will receive a 35% discount code to purchase the book Team Leadership in High-Hazard Environments: Performance, Safety and Risk Management Strategies for Operational Teams. This book was written by the course Instructor to serve as the companion instructional guide for this CRM course and will provide you with a roadmap for building a CRM program in your organization. *Note: this book is not required to attend the workshop.
For more information and to find links for registration, you may visit the following site:
Course Instructor Biography:
Randy Cadieux is the Founder of V-Speed, LLC, a leadership, risk management, organizational resilience, and team performance consulting and training company, and is the developer of V-Speed's Crew Resource Management training program. Randy is also the Program Manager and an Instructor for the University of Alabama at Birmingham's Master of Engineering in Advanced Safety Engineering and Management program. Randy is a 20-year veteran of the United States Marine Corps, where he served in multiple roles. His primary occupational specialty was as a KC-130 Hercules pilot and he had numerous other leadership roles in the areas of aviation, operations, and safety. Randy has experience with a range of safety, operations, and human performance training and application methodologies, including Marine Corps aviation operations planning, Operational Risk Management, and Crew Resource Management. Randy is a graduate of the US Navy Aviation Safety Officer course and Crew Resource Management Instructor course. He holds a Master of Engineering in Advanced Safety Engineering and Management from the University of Alabama at Birmingham and is a member of the American Society of Safety Engineers and the International System Safety Society. Randy is the author of Team Leadership in High-Hazard Environments: Performance, Safety, and Risk Management Strategies for Operational Teams published by Gower Publishing.